Shipping & Returns

SHIPPING POLICY

Once your order has been placed we will aim to dispatch within 48 hrs .

You Should receive your products within 2/3 working days tracked and delivered by Evir

for More Information Email – support@lily-roselashes.com

RETURNS & EXCHANGE POLICY

Lily-Rose Lashes

Due to the nature of our product and for hygiene reasons all products must be returned in its original/unopenedpackaging. We will not refund any goods that have been opened or worn. Items must be returned with seal intact. For returns based on unwanted items; you must return within 14 days of receiving the item.

Due to the nature and conditions of any products purchased during sale periods, Lily-Rose Lashes are unable to accept any returns, refunds or exchanges on any unwanted items as this is an exclusive offer. Items must be returned with seal intact. For returns based on unwanted items; you must return within 14 days of receiving the item.

In the unusual event that you receive an item damaged or faulty we will of course exchange or refund this for you. If you receive a damaged/faulty item you must notify us in 7 days. Items must be returned with seal intact. For returns based on unwanted items; you must return within 14 days of receiving the item.

Prior to making any returns. You must first contact support@lily-roselashes.com for further details.
All returns take up to 14 working days to be processed by our team

Please note; Our lashes are handmade with love, therefore each one can be slightly different; this would only be minor though. Please note this is not a fault but part of the unique lash assignment of individual hair by our employees.

To complete your return, we require a receipt or proof of purchase.

To submit a return or exchange request, please reach out with your order number to our customer support team at support@lily-roselashes.com

Lily-Rose Signature Lashes

FREE SHIPPING WHEN YOU PURCHASE OVER £30

SHIPPING & RETURNS

SHIPPING POLICY

Once your order has been placed we will aim to dispatch within 48 hrs .

You Should receive your products within 2/3 working days tracked and delivered by Evir

RETURNS & EXCHANGE POLICY

Lily-Rose Lashes

Please note; Our lashes are handmade with love, therefore each one can be slightly different; this would only be minor though. Please note this is not a fault but part of the unique lash assignment of individual hair by our employees.

To complete your return, we require a receipt or proof of purchase.

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